Tilopay Assistant on WhatsApp

The Tilopay Assistant helps you manage your business from WhatsApp: check your sales, create payment requests, and get notified when you receive a payment—all by messaging it just as you would a person.

Before you start

• You need a Tilopay account.
• Message it from the WhatsApp number linked to your Tilopay profile or the number you use for two-step verification. You can't link your account from any other number.

How to activate it

1. Save the Assistant's official number: +506 7098 2131.
2. Send it a message, such as “Hi.”
3. The Assistant will display a form in WhatsApp. Enter the email address and password for your Tilopay account.
4. Enter your two-step verification code.
5. Enter the code sent to your email.
6. If you have more than one business, choose the one you want to work with and confirm. You're all set!

What you can ask it to do

• “How much did I sell today?” or “Show me this week's sales.”
• “Create a payment link for ₡10 000 for Ana.”
• Check transactions, customers, products, and your online store.
• Get notified every time you receive a payment: “You got paid! 🎉”

Your money is protected

• Before any transaction that moves money, the Assistant will ask for a 6-digit code sent to your email. The code expires after 15 minutes.
• Before deleting anything, the Assistant will ask you to confirm.
• Only you and your team can use the Assistant with your business.

Unlink your account

Ask the Assistant to unlink your account. It will ask you to confirm before doing so.

Need help?

Email us at soporte@tilopay.com.