Tilopay: The Company Transforming Payments Across the Region—and Forbes Has Taken Notice

When a company catches Forbes' attention, it isn't by chance. It's the result of a clear value proposition, consistent execution, and genuine relevance in its industry. 

That's what happened with Tilopay, a company recently featured in Forbes Centroamérica for its impact on the transformation of digital commerce across the region.

Tilopay was founded in 2019 with a simple but powerful goal: to power transactions. It's not just about making payments easier, but enabling every business—from a small local venture to an international resort—to grow, scale, and sell more. 

In this article, we'll explore why Forbes considered Tilopay worthy of being featured in its pages and what that means for merchants operating in a region as challenging as it is diverse.

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The origin of a solution that connects the region

In the words of Alejandro Pacheco, co-founder and Chief Commercial Officer of Tilopay:

“If our customers don't sell, we don't earn either”

This business philosophy has guided every company decision. In 2019, the online payment infrastructure in Central America and the Caribbean was fragmented, limited, and poorly adapted to the region's needs. Tilopay didn't just identify that gap: it decided to close it.

Today, more than 26,000 merchants use its platform in 33 markets, establishing Tilopay as the region's most trusted digital payments ecosystem. Its growth hasn't been linear, but strategic: local integrations, partnerships with financial groups, the adoption of artificial intelligence, and expansion designed from the ground up.

Technology tailored to each market

One of Tilopay's greatest successes has been respecting the complexity of each country. Instead of imposing a one-size-fits-all solution, the company designed specific tools and processes for each environment: from payment tokenization on ecommerce sites and direct integrations with travel booking systems to local payment methods such as SINPE Móvil, YAPPY, TAFI, and ACH transfers.

“Each market has its own payment methods, cultural dynamics, business behavior, and regulatory challenges” 

— Alejandro Pacheco

This “glocal” (global + local) approach not only improves efficiency, but also strengthens customer trust. Tilopay has also developed more than 90 integrations with platforms such as Shopify, Vtex, WooCommerce, Magento, Hostaway, and Cloudbeds, among many others.

Artificial intelligence that drives decisions

Forbes also highlights that Google selected Tilopay to participate in its “Google Cloud for Startups” program, awarding it a significant grant to develop AI-powered tools. The goal? To provide merchants with useful insights based on their sales, customer profiles, and industry trends.

Tilopay also uses AI to strengthen security and real-time fraud detection, automating decisions within microseconds. This helps prevent risks without disrupting the checkout experience. In a region where trust in digital commerce is still built day by day, these advances make a real difference.

A steadfast partner for the hospitality industry

Hospitality has been one of the industries that has benefited most from Tilopay. As the Forbes article notes, fintech solutions have traditionally underserved this industry, despite its enormous economic importance to the region.

Tilopay responded by integrating with platforms such as Booking, Expedia, VRBO, Siteminder, and Opera, and creating specific tools such as:

• Advance payments
  






• Open voucher
  






• Reservation protection
  






• Digital checkout

These features help reduce cancellations, streamline international payments, and increase average guest spend. From small Airbnb properties to hotel resorts, every type of property can optimize its revenue with the Hospitality Payment Facilitator.

A strategic boost for the retail industry

In retail, every second counts, and any friction in the checkout process can mean a lost sale. Tilopay understands this perfectly. That's why it designed its Retail Payment Facilitator around speed, simplicity, and trust, with integrations for platforms such as Shopify, WooCommerce, and Vtex.

Some of its most valued features include:

• Payments without redirects, improving the customer experience and increasing conversion
  






• Omnichannel integration between physical stores and ecommerce
  






• Payment links and QR codes for assisted sales or social media
  






• Smart routing and tokenization for greater security and efficiency

With these tools, everyone from small business owners to large retail chains can accept payments seamlessly, improve conversion rates, and scale operations.

A partner for people who sell their time and talent

In the service industry, the person is the product. Every hour, consultation, and deliverable is a potential transaction. Tilopay created its Services Payment Facilitator with this in mind: helping you monetize your time fairly, securely, and efficiently. Whether you're a freelance designer, a creative agency, or a consulting firm, Tilopay's tools flexibly support every business model.

Key benefits include:

• Automatic recurring or subscription payments
  






• Customizable payment links that never expire
  






• Automatic card updates and smart retries
  






• Centralized reports to streamline accounting

With Tilopay, service providers don't have to worry about chasing payments. They can focus on their work, knowing that every payment will be handled with the same care they bring to delivering value to their customers.

What does this mean for your business?

Forbes dedicating a full article to Tilopay doesn't just recognize its track record. It validates its impact. Most importantly, it shows that businesses joining its ecosystem gain a tangible competitive advantage.

As a business owner or entrepreneur, having a platform that doesn't just process payments, but also adapts to your industry, reduces risk, improves your cash flow, and helps you scale isn't a luxury. It's a necessity.

Tilopay isn't a “payment gateway.” It's a strategic partner that understands your market, speaks your language, and shares your vision for growth.

A vision for the future: scaling without losing its soul

In just six years, Tilopay has gone from a startup to a financial technology leader across Central America and the Caribbean. Its roadmap is ambitious: it aims to become the region's most trusted and widely used payments ecosystem.

Its advantage? It doesn't compete on price, but on value. On design. On customer understanding.

As its manifesto states:

“We're all just one transaction away. At Tilopay, we facilitate relationships between sellers and buyers, powering the constant movement that helps us grow as a society”

Forbes' recognition isn't just a milestone for Tilopay. It's a signal to every merchant still facing obstacles when selling online or accepting digital payments. The region needs local solutions with a global mindset, cutting-edge technology, and a commitment to service. Tilopay has shown that this isn't just possible, but profitable.

Best of all: it's available to your business today.

Ready to sell more and get paid more effectively?

👉 Discover everything Tilopay can do for you at tilopay.com.

👉 You can read the full Forbes article on page 35 of its special 30 Under 30 issue