Security Deposit

How do I create a Security Deposit?

The Security Deposit lets you generate a payment link for an amount without capturing it for a specified period. The amount is released if it isn't needed.

The Security Deposit lets you generate a payment link for an amount without capturing it for a specified period. The amount is released if it isn't needed.

A Security Deposit is a financial guarantee you request from your customer as a commitment that they will comply with their reservation terms.

It's like a "security fund": you ask your customer for an amount of money to cover potential issues and cancellations during the term of the agreement. The Security Deposit from Tilopay doesn't capture the amount during the period you specify, allowing you to release it if it isn't needed. You can find this section in the Tools module in the Tilopay Admin Portal.

How do I create a Security Deposit? — screen 140

To create a new Security Deposit

  1. Click Deposit Link

  2. Click + Create New

  3. Complete the form

  4. Share the link with the customer

  5. Once the customer enters their card details, the Security Deposit will appear on the Security Deposits screen until you release it or capture the amount due to the customer's failure to comply.

How do I create a Security Deposit? — screen 141

When you click +Create New, the form you need to complete to set up the Security Deposit will appear:

How do I create a Security Deposit? — table 142How do I create a Security Deposit? — screen 142

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