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  • How do I refund a transaction?To issue a refund, find the transaction you need to refund using any of its transaction details.
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© 2026 Tilopay – Please note that Tilo Pay Soluciones Comerciales Limitada is supervised solely with respect to the prevention of money laundering, terrorist financing and the financing of the proliferation of weapons of mass destruction, and is also subject to the binding provisions of the Financial Intelligence Unit of the Costa Rican Drug Institute. Therefore, Sugef does not supervise Tilo Pay Soluciones Comerciales Limitada in financial matters, nor the businesses it offers, nor their safety, stability or solvency. Likewise, Tilo Pay Soluciones Comerciales Limitada is not backed by the Guarantee Fund created to protect deposits held at financial institutions.